Quality Control Statement
At AKAD Constaction LLC, we carry out all activates in accordance with our Quality Control Plan, which is a dynamic plan that continuously updates to meet that latest industry standards and authorities’ requirements.
Company Organization Chart
Quality Control Plan
The Quality Control Plan contains all the procedures and associated documentation to monitor and control our projects’ quality and is available to all staff.
The aim of our Quality Control Plan is to ensure that:
We deliver a high quality service to maintain excellent customer relations
Customer satisfaction remains DNA of our business
Our customer’s requirements have been fully understood and met
Ensure that all authorities requirements- i.e. Dubai Municipality, are met
All work is carried out consistently to a defined standard
We have the skills and resources to fulfil our customer requirements
Our staff are fully trained and involved in quality improvement
We strive to continuously improve our systems and procedures
We only use services that meet our own quality assurance standards
A professional approach to customer interface is maintained at all times
Any complaints are dealt with efficiently and within an acceptable time period
Out interest in quality control is driven by our deep believe in the importance that the quality of our service means the future of our business.
Quality is a degree of excellence, which is ever changing. Every member of staff is involved in managing how we can improve today, tomorrow and long into the future.
From the smallest communication to the largest activity, quality is our pass to customer satisfaction and to our future business.
This quality control statement has been implemented into the AKAD Construction management system and will be reviewed at regular intervals.